Rainbow Splash - Web Designs - Domain Names - Hosting



 

FAQs

Can I transfer an existing domain name to Rainbow Splash?
Does Rainbow Splash handle domain registration?
Will I be able to access my domain name with or without the WWW?
How long has Rainbow Splash been in business?
How do I place an order?
How will I know domain name availability?
How long does it take before my domain name is active?
How long does it take to set up a new account?
Do you use META tags?
Do you submit my site to the search engines?
Will I have unlimited access to update my pages?
What is your Nameserver Information?
Does Rainbow Splash allow me access to my server via FTP?
What about Ads?
Will I experience downtime when switching from my current provider?
What contract and payment terms are available?

What are your guarantees after signing up?
How can I tell if my account has been disabled?
How much is it to park my domains?
Do you accept international orders?

Can I transfer an existing domain name to Rainbow Splash?
Yes. Whether you place an order by telephone or via our online order form be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service at the present site while waiting for the transfer to be complete. All email and web pages will still be accessed from your current site until propagation is complete. If you experience difficulties getting your domain name modified, please inform us so that we may be of assistance. The process should be seamless.

Does Rainbow Splash handle domain registration?
Yes, Rainbow Splash will register new domain names for you.

Will I be able to access my domain name with or without the WWW?
Yes, you will be able to access the domain name with or without the WWW in front. Many web hosting providers do now provide this capability. For example, you can access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".

How long has Rainbow Splash been in business?
Rainbow Splash has been in business since 1999 offering website design services. Hosting capabilities were added in 2001. Our team consists of trained, technical professionals specializing in website design, domain name registration and Internet hosting capabilities.

How do I place an order?
You can place an order for an account directly from our website 24 hours a day by email or send a FAX to (310) 889-1003 between the hours of 9 am to 6 PM Monday through Friday, PST.

How can I check domain name availability?
We will be happy to help you decide the best domain name that works for you and/or your on-line business. We will check the National Domain Name Registry Service to be sure which names are available for you.

How long does it take before my domain name is active?
Once your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.

How long does it take to set up a new account?
Orders for servers will be configured usually within 1-2 days. You will be notified as soon as you are set up.

Do you use META tags?
Yes. Some search engines simply list names, while others go further, looking for additional information that can accurately describe sites. META tags are a means of indexing your site and retaining control of how that's done. Since these are HTML implants, you know they provide true descriptions of your business. META tags appear within the tags of the source HTML on your site. These descriptors are not always visible to a browser, but they are spotted by the search engine. Proper use of META tags can be a powerful marketing tool in putting your site in front of "qualified eyeballs", the type people who are likely to buy a product or service like yours. When submitting your META tags to Rainbow Splash, please email us a list of words that you feel are unique to your website business that a potential customer might type in a search engine box to locate you. Separate each word by a comma and one space, no caps.

Do you submit my site to the search engines?
Yes, and you may also submit your site to any search engines you wish on your own. Please read our DISCLAIMER regarding website promotion.

Will I have unlimited access to update my pages?
You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your website at your convenience.

What is your Nameserver Information?
Our Nameservers are as follows:
Primary: NS0.AITCOM.NET - 208.234.1.34
Secondary: NS1.AITCOM.NET - 209.27.134.1
Secondary: NS2.AITCOM.NET - 208.234.1.36 80

Does Rainbow Splash allow me access to my server via FTP?
Files must be transferred to the web server via File Transport Protocol (FTP). Contact us if you need a recommendation for an FTP program. Rainbow Splash offers unlimited FTP access.

What about Ads?
Along with the particular product or service you're offering, your website has one other potentially valuable commodity - space. Visit virtually any site and count the banners and buttons that adorn it. Some represent paid advertising; others are trade outs between the host and a vendor in a related field. For example, a site offering coffee mugs might run banners touting different varieties of coffee beans or teas, along with ads for pottery. These links spur interactivity, which as we have discussed before, is the key to a successful website They can also become an additional income source for you. Each product has a particular target market that can be broken down by factors like age, income level, hobbies or interests, educational level, etc. At the very least, you know that someone who will buy mugs online is attracted to the concept of e-commerce. What else would they be willing to buy this way? Please read our DISCLAIMER regarding website promotion. Ads promoting adult content, drugs and/or violence are NOT allowed on Rainbow Splash websites.

Will I experience downtime when switching from my current provider?
You are able to upload your site within the hour to our servers. Once propagation is complete, cancel your current provider (if applicable) and you will experience zero downtime.

What contract and payment terms are available?
Please take time to read the BILLING page.

What are your guarantees after signing up?
If at any time you are dissatisfied, please contact us. Please read our DISCLAIMER.

How can I tell if my account has been disabled?
You will be able to tell your account has been disabled by the Document Contains No Data error message when you access your site.

How much is it to park my domains?
It is free to park a domain, but you must purchase the domain name first.

Do you accept international orders?
Yes. We are pleased to have customers around the world. If desired, we can host non-US domain name extensions.



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